Terms of Service — Inbox Bison

1. Acceptance

By purchasing or using Inbox Bison infrastructure ("the Service"), you agree to these Terms. If you do not agree, do not use the Service.

2. Service description

Inbox Bison provisions and operates dedicated Microsoft 365 and Google Workspace outbound email infrastructure, including domain purchase, DNS configuration (SPF, DKIM, DMARC), inbox creation, reputation warm-in, and monitoring.

3. Acceptable use

You agree not to use the Service to send unsolicited bulk email in violation of anti-spam laws (CAN-SPAM, CASL, GDPR, PECR), to distribute malware, to impersonate third parties, or to send content that is illegal, harassing, or fraudulent. Repeated abuse complaints, spam-trap hits, or blacklist events caused by your content or list quality may result in suspension.

4. Billing & cancellation

Subscriptions renew monthly unless canceled. You may cancel at any time from your dashboard or by emailing support; cancellation takes effect at the end of the current billing period.

5. Replacement policy

Domains or inboxes that burn due to platform or provider-side reputation events will be replaced within 24 hours of a verified report, subject to the Acceptable Use policy above. See our Refund Policy for details.

6. Warranties & liability

The Service is provided "as is." We do not guarantee specific deliverability rates, inbox placement percentages, or reply rates — these depend on your content, list quality, and sending practices. Our aggregate liability is limited to the fees you paid in the three months preceding the claim.

7. Changes

We may update these Terms; the "Last updated" date reflects the current version. Continued use after changes constitutes acceptance.

8. Contact

Questions: support@inboxbison.com